Red Castle

Facilities Management

“Inspired by purpose, driven by passion”

RED CASTLE

is a conglomerate made up of several companies established to solve complex facility and construction related challenges with added focus on projects and property management concepts directly proportional to the growing Egyptian market. Red Castle Group aims to achieve success and excellence based on the company’s specializations and unique expertise in Facility Management, Project Management, and Property Management.

Message from the Chairman of the Board

It is a source of great pride to present to you “Red Castle” as an integrated system aimed at solving the complex challenges associated with establishments and facilities. Our top priority is to enhance the concepts of facility, property, and project management in the Egyptian market.

Everything that “Red Castle” offers reflects the values and principles of our team, which upholds ethics and integrity in delivering services in safe and healthy workplaces. I firmly believe that such an environment helps our clients implement their plans and achieve their strategic goals successfully.

The “Red Castle” business model serves as a platform for success, built on four pillars:

Service: Our genuine care for clients and our relentless pursuit of their satisfaction ultimately aim to earn their lasting loyalty and trust.
Quality: We fully recognize that we are in partnership with our clients, and that service quality is essential to the growth of their business, benefiting all parties involved.
Commitment: The standards we set embody the identity of “Red Castle.” The agreed-upon level of service is the foundation of our recruitment and training processes. Our team is dedicated to delivering this standard with precision and transparency by paying attention to every detail and executing tasks on time and in the required manner.
Innovation: It is our driving force for growth and the success of our clients. Innovation ensures continuous improvement, keeping up with developments, and significantly contributing to the sustainability of our clients’ businesses.

I am always impressed by the skill and expertise demonstrated by our team and the exceptional value they add to the company. This enables us to provide high-quality services with added value to our clients, who trust our commitment to fulfilling our promises.

Our team and executive management are dedicated to monitoring and reviewing the services provided, assessing customer needs, ensuring program implementation, and evaluating service effectiveness.

On behalf of “Red Castle,” I invite you to browse this booklet to learn more about the range of services we offer. I deeply appreciate and firmly believe that you will understand why we are passionate about what we do. It would be our pleasure to stay in touch with you.

May God grant success.

Khaled Shaker
Chairman of the Board

Success Partner

Facility and asset management have witnessed significant development recently, becoming a key factor in the success of any organization seeking to ensure smooth and efficient operations in a comfortable and secure manner. This is achieved by organizing the work environment and integrating processes, people, and technology.

Facility management allows any commercial or industrial center to focus on its core business, regardless of the field—whether it is a real estate project, healthcare facility, university or school, industrial complex, administrative building, shopping mall, or sports and social club—while leaving the work environment to specialists. This enables organizations to gain numerous benefits, including:

Administrative buildings
Residential communities
Shopping centers

Universities
Sports clubs

Key Benefits:

Effective cost reduction
Leveraging expert knowledge
Focusing on core business activities
Risk transfer
Standardization of measurements and benchmarks

Performance measurement indicators
Service design tailored to project needs
Advanced technological solutions
Identifying best practices

Scope of Red Castle Services

Developing communities, preserving assets, and fostering growth require a strong, specialized partner capable of relieving you from the burden of complementary services, organizing the workplace, and enabling you to focus on core business activities. A reliable partner provides proper guidance through reports that include monitoring and evaluation, opening new horizons for growth. This can only be achieved through the collective efforts and support of partners.

We believe in the importance of partnership between institutions to ensure sustainable development and bring real progress to the lives of those we serve by providing a safe, healthy, organized, and interactive environment. Our partnership is reflected in the following services:

Facility and Asset Management

By choosing Red Castle, you relieve yourself from the burden of multiple service providers, consolidating all services under a single provider that operates under the "One Team" model. This approach allows for diverse skills and multifunctional responsibilities across various service domains. We implement both short-term and long-term plans to protect assets, lives, and properties through effective programs such as preventive and reactive maintenance, security strategies, and environmental management. These measures ensure a well-organized workplace with a clean, healthy, and secure environment, along with added-value services tailored to the needs of your business environment.

Property Management & Occupants’ Associations

We oversee resorts, residential, commercial, and industrial properties, including apartments, villas, residential compounds, and shopping centers. Our role involves acting on behalf of property owners to maintain the asset's value, generate revenue through leasing or utilization, and provide financial reporting and legal consultation.

We also specialize in organizing and managing occupants' associations, ensuring fair cost allocation based on budgets, issuing account statements, and collecting dues to maintain project efficiency and sustain its lifecycle.

Project Management & Technical Support

Temporary projects that fall outside a company’s core activities require specialized management to ensure completion on time, within budget, and at the expected quality. This is where Red Castle's Project Management services come in. Additionally, Red Castle provides technical support from the project's inception, bridging the gap between design intentions, operational outcomes, and end-user experience. This support can be beneficial at any stage of a project, helping to reduce operational costs, extend the project's lifespan, and enhance usability.

Additional Services

To help businesses focus on their core activities, Red Castle offers a diverse range of auxiliary services designed to save clients time, effort, and enhance performance accuracy.

These services support the work environment by improving product quality, assisting team efficiency, and enhancing customer satisfaction and loyalty. Our additional services reflect true partnership, ensuring that Red Castle delivers an integrated support system tailored to our clients' needs.